1. Introduction
By accessing or purchasing from Kimchibari ("we", "our", "us"), you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Products & Services
- We specialize in healthy kimchi products and related items.
- Descriptions, prices, and availability may change without notice.
- We strive for accuracy in ingredients and nutrition, though minor variations may occur.
3. Orders & Payments
- Place orders via our website or by contacting us directly.
- Payment methods include Cash on Delivery and mobile/online gateways offered at checkout.
- Except for Cash on Delivery, payment must be completed before dispatch.
4. Shipping & Delivery
- We deliver across Bangladesh, primarily from Asulia, Savar, Bara Asulia.
- Estimated delivery: 2–5 business days depending on location.
- Delays due to couriers, weather, traffic, or strikes are beyond our control.
5. Returns & Refunds
- Given the perishable nature of our products, returns are generally not accepted once delivered.
- Refunds or replacements may be provided if the product was incorrect, damaged, or spoiled upon arrival.
- Contact us within 24 hours of delivery with photo/video proof to request a remedy.
6. Health & Safety Disclaimer
- Products are prepared with quality ingredients under hygienic conditions.
- Customers with allergies must review labels and ingredients before consumption.
- We are not liable for adverse reactions resulting from failure to check ingredient information.
7. Intellectual Property
All website content—including logos, images, product descriptions, text, and design—is owned by Kimchibari and may not be reproduced or distributed without permission.
8. Privacy
We collect customer information (name, phone, email, address) solely to process orders and deliveries. Data is secured and shared only with necessary third parties (e.g., couriers, payment processors). For comprehensive details, please review our dedicated Privacy Policy.
9. Limitation of Liability
Kimchibari will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the purchase price of the product(s).
10. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of the revised terms. The “Effective” date above indicates the latest update.
12. Contact Information
- Business
- Kimchibari
- Address
- Asulia, Savar, Bara Asulia, Bangladesh
- Phone
- 01711-542638
- kimchibari@gmail.com